What have we learnt?
To support people who face severe multiple disadvantage in Bristol and further afield, and create widespread and long lasting change, we collected the learning from our work by tracking what worked well and how we could do more of it. We shared this learning with the wider system in a range of formats from reports and webinars to infographics and videos.
Approach to change
Over the years, we developed a visual tool that supported our partnership and system change work. Read more…
Personality Disorder Gap Map
We created a visual representation of the gap between primary and secondary mental health services for people who have a personality disorder. Read more…
Gender and Severe and Multiple Disadvantage
Our report focuses on how services work with women experiencing multiple disadvantage, the specific issues that women face and their journeys to getting help. Read more…
Practical Guide to System Change
This guide explores learning from across Golden Key’s community and offers tips, tales and tools for those aspiring to make change happen. Read more…
Strengths Meeting Toolkit
We created a toolkit to help you start working in a strengths-based way, quickly and easily. It includes a meeting structure and supporting information and applications for multi-agency meetings. Read more…
Five system challenges
In our work, we identified five overarching challenges. These five system challenges represent the most prevalent issues which have been observed across multiple parts of the system. Read more
The Three Pillars
In our work, we noticed three closely connected elements which help people to work more effectively with complex problems, complex people and complex situations. Read more…
A starter guide to co-production
The “Starter guide to co-production” was created by Independent Futures (IF) in collaboration with Golden Key. Read more…
Impact and evaluation reports
Our work was continuously evaluated so lessons could be learnt about how services could be improved for people with complex needs. Read more…
The role of the lead agency in a partnership
As lead partner for Golden Key, Second Step was keen to explore the experience and to invite a constructively critical assessment of the last eight years from a range of perspectives. MEAM led on this work and this is their findings. Read more…